
Leading From the Middle: How to Support the Leaders of Your Organization
Learn how to lead from the middle in mission-driven organizations by building trust, improving communication, and turning leadership vision into results. Practical strategies for supporting leaders and strengthening teams.

The Rule of Seven (and Why Arts & Culture May Need Fifteen)
Learn why arts, culture, and mission-driven organizations often need more than seven touch points to move audiences from awareness to action.

When Mission and Vision Don’t Match: The Tension That Can Stall Your Impact
Explore what happens when mission and vision drift apart in mission-driven organizations. Learn how to realign teams, reduce internal tension, and strengthen clarity across departments, especially during leadership transitions.

The Value of Tension: How Healthy Disagreement Fuels Creativity and Alignment
Discover how healthy tension can improve collaboration in arts, culture, and mission-driven organizations. Learn the difference between conflict and productive disagreement, practical ways to use it, and why it leads to stronger creative outcomes.
Where Theater Meets Hospitality: How Ushers and Greeters Prevent Patron Disasters
In live theater, the guest experience starts long before the curtain rises. Ushers and greeters play a crucial role in managing lobby traffic, easing long lines, and creating memorable interactions. Learn how front-of-house teams can turn downtime into engagement, boost sales, and build patron loyalty through simple, intentional hospitality.